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FAQs

Our website offers domestic flight of Vietnam Airline, Jetstar, Vietjet Air, it is very easy for you to book it online with your credit card. Please access to our website and do the steps with detail as below:

• Search your flight: One-way or round trip, please choose your “flying from” destination & “flying to” destination, your fly date, number of person: Adults, Children, Infants then click to “search flights”

• Flights list show from cheapest price, so if you prefer time or Airline Company we have the “filter results” on the left hand. Our flight list shows the air fares, not included tax & fees, if you would like to see the final price please click to “Show Flight Details” After find your suitable flight please click to “select” to continue next step.

• Put flight passenger: continue to this step you will put all clients’ name to flight passenger (please make sure put all names which are shown on your passport included first name, middle name & last name.

• Book flight baggage: With Vietnam airlines, all domestic flights they include 20kg checked-luggage for each clients but the Vietjet Air & Jetstar do not included, if you have your checked-luggage, please pre-book before your flight directly on our website or contact with travel consultant to do it, it will be cheaper than you pay directly at the airport. After finish all detaila please click to “Process check out” to continue the next step.

• “Review your booking”: this step will help you review again your flight detail with flight date, flight destination, flight passenger, price, fare rule… After review you’re booking, please put your contact detail for any urgent contact included information when the airline company delays your flight.

• “Book only by your credit card”: here is the last step to confirm your flight, make payment online using your credit card.

After making your payment, our system will send you an email with the invoice confirm again your ticket. Within a working day (24 hours) our e-tickets will be sent to you for your flight. If you have any problem with our online booking system, please send email to sales@bestpricevn.com or contact us.

The price listed on our website when you search is the basic fare which not included tax & passenger service fee. The final prices will be shown at the confirmation page before you make the payment. Our price for Vietnam Airlines included 20kg checked-luggage & NOT INCLUDED checked-luggage for Vietjet & Jetstar.

After your booking of the flights are submitted, it could be held a limited time due to availability of the seat as well as policy of the airlines. If you do not process the payment or answer our email we will automatically cancel your flight. If your flight booked in urgent for next day or same day, it might not be held. You have to make prepayment for the current flight fare then our ticketing will confirm you final after issuing E-ticket.

If you would like to change the schedule, date … or refund the tickets please send us an email to sales@bestpricevn.com. The fees for changing the ticket depend on tickets fare rule which is public when you booked your flight.

We would like to recommend you to be at airport at least 60 minutes for domestic flight & 120 minutes for international flight because you might meet some traffic delays.