Jahan Cruise 5 days - Serenity Cruise
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Jahan Cruise 5 days - Serenity Cruise

Phnom Penh - Siem Reap - Jahan Cruise
9.3 Excellent Based on 3 reviews
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Overview

Best of rural Cambodia in 5 day trip - you will have chance to see green landscapes, ancient temples and smiling faces - all off the beaten track.

5 days / 4 nights
Group tour
Departure: Upstream:  2017: Jul 4 , 18 | Aug 1 , 15 , 29 | Sep 12 , 26 | Oct 10 , 24 | Nov 7 , ...Downstream:  2017: Jul 8 , 22 | Aug 5 , 19 | Sep 2 , 16 , 30 | Oct 14 , 28 | Nov 11 , ...
ScheduleJanFebMarAprMayJunJulAugSepOctNovDec
Upstream6, 206, 206, 206, 206, 206, 206, 206, 206, 206, 206, 206, 20
Downstream10, 2410, 2410, 2410, 2410, 2410, 2410, 2410, 2410, 2410, 2410, 2410, 24
2017Upstream17, 3114, 2814, 2811 6, 204, 181, 15, 2912, 2610, 247, 215, 19
Downstream7, 214, 184, 181 10, 248, 225, 192, 16, 3014, 2811, 259, 23
2018Upstream16, 3013, 27 1 193, 17, 3114, 2811, 259, 236, 204, 18
Downstream6, 203, 173, 1714, 28 237, 214, 181, 15, 2913, 2710, 248, 22

Highlights

  • Dscover Phnom Penh city: Royal Palace, Silver Pagoda, and witnessing exceptionally beautiful Khmer craft at the National Museum
  • Stop at the little known Chong Koh silk weaving village
  • Experience the brilliance and richness of this culture, the soothing sounds of traditional music, the calming scent of incense sticks and a barbeque on the sundeck.
  • Enjoy a surprise sojourn in our zodiacs (inflatable boats) to the nearby beach to swim in the tea-coloured Mekong river.

Check Rates

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Superior Stateroom

30.0 m2
Double/Twin bed
Private Balcony
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Deluxe Stateroom

30.0 m2
Double/Twin bed
Private Balcony
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Signature Stateroom

36.0 m2
King size bed
Private Balcony
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Suite Stateroom

51.0 m2
King size bed
Private Balcony
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Meals

14 Breakfast, 14 Lunch, 14 Dinner

Transportation

Car, Cruise

Accommodation

Jahan Cruise (14 nights)

Price Includes

  • All cruises include group shore-excursions
  • Entrance fees
  • Transportation
  • Tour guide services on board(English speaking)
  • Taxes, fuel,river pilots
  • Transfers in Saigon and Siem Reap from/to the meeting point to/from embarkation/disembarkation point or vice versa.
  • Food includes full board. Mineral water, coffee/tea (jug) is included all day.
  • Jahan Signature Staterooms and Suites Butler service, complimentary mini bar (daily replenished with selected items), balcony breakfast or in-suite dining, daily newspaper, one private candle light dinner at the observatory, selection of spa services.

Price Excludes

  • Phnom Penh port tax per passenger of 65 USD.
  • Crew gratuities (5 USD per passenger/day are recommended).
  • Cambodian Visa (available on Upstream cruise only/37 USD)
  • Fuel surcharges if any (see terms and conditions).
  • Peak season surcharge for all cruises falling on New Year’s Eve and/or Christmas

Cancellation by Customer

  • For cancellations of bookings, the following charges will apply:
  • 90 days or more: 30% of the cruise price
  • 60 to 89 days: 50% of the cruise price
  • 30 to 59 days: 75% of the cruise price
  • Less than 30 days : 100% of the cruise price

Children Policy

  • Free of charge for children below 5 years old, in parents' room and using existing bedding.
  • Baby cots are available.
  • Children above 5 ears must occupy a separate bed and pay full rate (Single or double occupancy).

Itinerary

1. Upstream Cruise: Phnom Penh - Siem Reap 2. Downstream Cruise: Siem Reap – Phnom Penh
Day 1: Phnom Penh
High Water Program (Mid Sep - Dec)
Day 2: Phnom Penh - Kampong Cham
Day 3: Kampong Cham - Wat Hanchey
Day 4: Kampong Cham - Kampong Chhnang
Day 5: Tonle Sap - Siem Reap
Lower water program (Jan - Mid Sep)
Day 2: Phnom Penh - Kampong Chang - Silversmith Village
Day 3: Kampong Cham
Day 4: Wat Hanchey - Kampong Cham
Day 5: Kampong Cham - Siem Reap

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.
  • Time changing between high water and low water program may different each year. It depends on water level of the river so the exact schedule will be confirmed exactly 2 weeks before travel date .
  • Kindly provide us passport information (Full name, sex, Nationality, passport number, date of birth, validity of visa) of passengers at least four weeks prior to cruise date.
  • Passport: Heritage Line is required to keep guests' passport during the cruise due to port authority at different port of calls. Our tour guide will collect clients’ passports at the meeting point. The passport of guests will be kept until their disembarkation.
  • Visas: For the downstream cruise from Cambodia to Vietnam, guests are required to have Vietnam visa before embarkation. Vietnam visa should be valid from or earlier. For the upstream cruise from Vietnam to Cambodia, Heritage Line will help to arrange Cambodia visa onboard upon border arrival. Visa fee of 27 USD/person will be added to client’s invoice onboard.
  • Gratuities: HL suggests that if satisfied with the service a gratuity will be collected at the last day aboard. HL suggests USD5 per passenger per day. Gratuities shall be settled together with the shipboard account at the end of a cruise. Please note that guests are under absolutely no obligation to make any gratuity at all. Guests may tip HL tour guides separately and the amount would be at your discretion.

Customer Reviews

Excellent

9.3

Based on 3 reviews

Traveler rating
  • Cruise quality
    9.3
  • Food/Drink
    8
  • Cabin quality
    9.7
  • Staff quality
    9.7
  • Activity
    9.7
Traveler type
  • Mature couples 3
  • Solo travellers 0
  • Family with children 0
  • Groups of friends 0
  • Young couples 0
8.8

Mr.Matthias Fargel

NUERNBERG, Germany 17 April, 2017

fine ship, large stateroom, spacious bath, quite, very friendly staff, interesting scenery, very smart and interesting land excursion programs included

too little sailing, too few hours real cruising on the water; more Km covered by bus than on board; ugly mooring sites (dirty, noisy, unpleasant view); food does not meet 5 stars expectation

10.0

Ms.Cynthia Kofford

Sandy, Utah, United States 30 July, 2015

I would give a 10 for all of the items on your list. The Jahan was a beautiful boat, the food was excellent and there was a variety of dishes every single day, the tour guides were so knowledgeable, and the staff was wonderful.

9.0

Mr.John Glennie

Australia 30 July, 2014

Back in Australia now - had a wonderful time on the cruise as well as the other 4 weeks of my trip!

Excellent boat, outstanding staff, and a great variety of tours around local villages and countryside. Food was excellen

drinks were over-priced but, in general, a great cruise.

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FAQs

The Prices showed on our system is in USD (United State Dollar), INCLUDED Tax and Service Charge but EXCLUDED Bank Fee. Please check carefully the inclusion and exclusion of services before booking. Included and excluded services will also be listed in our confirmation email.

Important note:

- Price is in United State Dollar (USD)

- Price is based on Double/Twin Occupancy accommodations.

- Price does NOT include surcharges for Bank Fee and other surcharges if any.

Before making a reservation, please check the price of the tour by filling the number of pax, choosing the departure date, and clicking "Check Rates" button in "Check Rates" tab. Click "Book It" button to reserve the accommodation type you prefer for the tour and process to the next step. Please select the optional transfer services or extra services of your choice from the list then click 'Add To Cart' button to navigate to the next step.

Re-check the services you would like to book then click “Submit Booking” ("Send My Inquiry" for Land Tours) to navigate to the final step. At the final step, fill your necessary information in the detail information form.

Please fill correct information, especially the email address and phone number so that we can contact with you to process the booking. Once finish filling the information, click "Submit" button to send the request to us.

Note: An automatic email will be sent to your email address and our salespeople will soon contact you regarding the reservation. In the meantime, you have successfully sent your request to us. Please remember to utilize our “Book Together” feature in reservation process to have more savings.

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book It' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

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After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.

At the end of booking process, on the "Make a booking" page, you can enter any special requests into the "Special Request" box before submitting your booking. Another easy way is sending us your special request directly by email.
The deposit is required to guarantee your reservation (tours, hotels, transfer, etc.). After receiving your deposit, we're going to reserve the services for you. So the deposit is required to secure your booking. Normally, 30% of total cost will be required for deposit at the booking time. For some urgent cases or special types of promotion, we will require full payment at the booking time. Learn more: how to pay deposit