Renaissance Riverside Hotel Saigon

8-15 Ton Duc Thang Street, District 1, District 1 - Riverside, Ho Chi Minh City, Vietnam

28 reviews are submitted by our customers after using service: Renaissance Riverside Hotel Saigon



Based on 28 reviews

Traveler rating
  • Clean
  • Comfort
  • Location
  • Services
  • Staff
Score breakdown
Traveler type

Mr.Malcolm Jameson

United Kingdom

25 January, 2017


Mr.Roger Ashworth

Newbury, United Kingdom

27 February, 2015

good class hotel……………….

disappointing breakfast for such a good hotel with poached eggs cold!


Mr.John Campbell

51 Yakola Pde, Alexandra Headland, Australia

20 October, 2014

This is a beautiful hotel and our room was big and comfortable and clean and walking distance to Ben Than markets and all the restaurants and down town, and we also walked to the zoo one day. Saigon Zoo is quite well presented and well worth a visit.The pool on the top floor of the Renaissance Riverside is excellent.…………………………….

We were disappointed that Renaissance Riverside charges for Wi fi to the room


Mr.Stuart Maconachie

Mornington, Australia

7 October, 2014

Fantastic place. Great location. Staff excellent.

No access to wi-fi unless you become a Mariot member.


Mr.Peter Simpson

Sydney, Australia

7 October, 2014

very central and handy location

initially they booked as into a smoking room, without asking if we were smokers. We then had to go back down and ask to be changed to other room, and it took them 3 hrs to find another one for us


Mr.Christopher Drummond


25 September, 2014

Very nice clean hotel and we had a pleasant stay…………………….


Mr.John Benson

Bunbury, Australia

12 August, 2014

The Renaissance was great. Well located with good rooms, service and facilities. Stayed 3 nights and would recommend this hotel to others – fair value



NEWCASTLE, United Kingdom

1 May, 2014

Really nice hotel, excellent price in a good location. Room spacious.. Very good breakfast.

None, we loved it.


Mr.Michael Stanford

Lichfield, United Kingdom

1 April, 2014

Great location & river views, lovely breakfast staff who cooked our omelet's every morning + great pool area on roof.

Rooms are tired and bathrooms need updating.


Mr.Eric Nagel

Munich, Germany

30 March, 2014

good view

need to improve of massage

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Before making a reservation, please check the price of the tour by filling the number of pax, choosing the departure date, and clicking "Check Rates" button in "Check Rates" tab. Click "Book It" button to reserve the accommodation type you prefer for the tour and process to the next step. Please select the optional transfer services or extra services of your choice from the list then click 'Add To Cart' button to navigate to the next step.

Re-check the services you would like to book then click “Submit Booking” to navigate to the final step. At the final step, fill your necessary information in the detail information form.

Please fill correct information, especially the email address and phone number so that we can contact with you to process the booking. Once finish filling the information, click "Submit" button to send the request to us.

Note: An automatic email will be sent to your email address and our salespeople will soon contact you regarding the reservation. In the meantime, you have successfully sent your request to us. Please remember to utilize our “Book Together” feature in reservation process to have more savings.

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book It' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Come & Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we're able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.

At the end of booking process, on the "Make a booking" page, you can enter any special requests into the "Special Request" box before submitting your booking. Another easy way is sending us your special request directly by email.
Yes, the room rate on our website includes breakfast, service charge and VAT, but not included bank fee, surcharge if any.
The deposit is required to guarantee your reservation (tours, hotels, transfer, etc.). After receiving your deposit, we're going to reserve the services for you. So the deposit is required to secure your booking. Normally, 30% of total cost will be required for deposit at the booking time. For some urgent cases or special types of promotion, we will require full payment at the booking time. Learn more: how to pay deposit