The booking process is represented through 5 steps below:
Step 1: Check Rates
Fill in the numbers of adults, children and infants and cabins of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.
Once you selected an accommodation, click 'Book Now' button to continue.
Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).
Step 2: Book Extra Services
This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.
Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.
Step 3: Submit Booking
Here you can review, add or remove your booking items, complete and submit your booking form.
After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.
Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.
Step 4: Confirm Availability & Deposit
1. Check availability :
After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.
Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.
After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:
If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information
If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.
Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.
Step 5: Final Payment
The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.
The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.
Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.
It is possible for a day trip to Ben Tre from Saigon (Ho Chi Minh city) . In Ben Tre, boat trips to islands are highlighted. Beside other activities such as visiting orchards, bee - keeping farm, enjoying traditional music and participating in coconut candy production process at a local factory.
Saigon has various attractions such as the Opera House, Ben Thanh Market, the Notre Dame Cathedral, the Reunification Palace, the China town, Cu Chi Tunnels, museums, theatres and cultural houses, shopping centers, etc. Recently, local tourist attractions including Thanh Da, Binh Quoi Village, Dam Sen Park, Saigon Water Park, Suoi Tien, Ky Hoa also draw a lot of interest. In addition, Saigon is a good starting point for excursions to the Mekong delta or nearby beaches of Phu Quoc, Phan Thiet (Mui Ne), Vung Tau, Long Hai, etc
Generally, the climate in Saigon is hot and humid with an annual average temperature of 27 Degree Celcious. There are two distinctive seasons: the rainy season (May to November) and the dry season (December to April next year). The hottest month is April and coolest is December. It is possible to visit Vietnam and Saigon in winter for the best weather, avoiding the monsoon (May to October). But be prepared for humid conditions throughout the year, especially in the south. The best month is January
Yes, there are many interesting activities and destinations you can see in Chau Doc.
- A highlight in Chau Doc is a boat trip on one of the small paddle boats that gather near the western end of the city’s park to visit floating raft houses and fish farms.
- The second attraction, just outside Chau Doc, is Sam Mountain which is more a hillock than a mountain in fact and has great views over the surrounds. The views are pretty rather than spectacular, though when combined with a visit to the pagodas at the base, make a worthwhile afternoon jaunt.
- Chau Doc is also the closest large town to the Vietnamese/Cambodian river border crossing. If you're heading to or from Phnom Penh by boat, you'll pass through Chau Doc; so try to allow for an overnight stay. Cruising the Mekong River between Chau Doc and Phnom Penh takes 5 hours.