Overview
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Swan Cruises Halong Bay

Hon Gai, Ha Long, Vietnam
9.4 Excellent Based on 1 review
Special Offers:

Discover the tranquil Bai Tu Long Bay with Swan Cruise

Swan Cruise appears as a new cruising experience in Bai Tu Long Bay to add to your travel list. Its cabins are designed specially to serve a most comfortable stay of passengers during their trip in the bay. Joining the journey, you will not only have chance to admire all the beauties that the bay has to offer, but also to join active activities such as kayaking, cooking class, Tai Chi class, swimming, etc. The cruise staff always do their best to create the most cozy atmostphere for you, so why wait for longer when you can plan your trip right now?

Launched in: 2015
Number of cabin: 9
Cruise Type: Wooden Boat

Why choose Swan Cruises?

Own best reviews on TripAdvisor.

Off-the-beaten route to Bai Tu Long Bay

Beautiful classic simple cruise.

Promise a great cruising holiday

Cabin & Rates

Select your departure

Deluxe Cabin

12.0 m2
Double/Twin
  • Free cancellation
  • All board - meals included
enter your departure date

Suite Balcony

15.0 m2
Double/Twin
Private Balcony
  • Free cancellation
  • All board - meals included
enter your departure date

Deluxe Triple

18.0 m2
1 Double + 1 Single
  • Free cancellation
  • All board - meals included
enter your departure date

Family Connect

28.0 m2
1 Double + 2 Single
  • Free cancellation
  • All board - meals included
enter your departure date

Price Includes

  • Luxury Cruise at Halong bay
  • Professional English Speaking Guide
  • Entrance and Sightseeing fees
  • Meals on board including 2 lunches, 1 dinner and 1 breakfast
  • Welcome drink, cold handkerchief
  • Cooking demonstration
  • Sunset party
  • Kayaking
  • 2 mineral water bottles everyday in cabin
  • Daily fresh fruit in cabin
  • Service charge, Insurance on board

Cancellation by Customer

  • More than 15 days prior to check-in: FREE of charge
  • From 15 to 3 days prior to check-in: 50% of total rates
  • Less than 72 hours prior to check-in: 100% of total rates
  • No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

  • Children under 5 years old FOC
  • Children from 5 to 11 years old surcharge 75% adult
  • 2 Children under 12 sharing 01 cabin discounted 25% cabin

Cruise Itineraries

Day 1: Hanoi - Halong Bay
Day 2: Hanoi - Halong Bay

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Services & Facilities

Services

  • 24-hour Security
  • Reception
  • Rowing boat
  • Safety box at reception
  • Tender for sightseeing
  • Bar
  • Cabin Service (Snack Meals)
  • Fresh flower
  • Restaurant

Departure Info

  • Shuttle Bus: Daily depart from Hanoi Old Quarter
  • Check-in: 12:30
  • Check-out: 11:00
  • Guide: English Speaking Guide

Activities on Board

  • BBQ Dinner
  • Cooking classes
  • Fishing
  • Kayaking
  • Tai Chi

Customer Reviews

Excellent

9.4

Based on 1 reviews

Traveler rating
  • Cruise quality
    9
  • Food/Drink
    9
  • Cabin quality
    9
  • Staff quality
    10
  • Activity
    10
Traveler type
  • Mature couples 1
  • Solo travellers 0
  • Family with children 0
  • Groups of friends 0
  • Young couples 0
9.4

Mr.Sam Walker

Lisle, United States

29 June, 2018

"Well organized Cruise!"

We had a great time on the cruise! Everything went very well! Thank you for all your help.

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FAQs

Normally, the distance from Hanoi to Halong Bay is about 170 km. Shuttle Bus takes you around 3.5 hours, included haft-hour for break time from Hanoi to Halong Bay. If you go by private car, it takes around 3 hours.

On the other hand, there is another route which only takes you about 2.5 hours for travelling to Halong Bay. You can hire a car or buy a ticket of a VIP bus to travel from Hanoi city centre to Halong Bay through the new Hanoi - Hai Phong highway, which shortens the distance between Hanoi - Halong to about more than 150km.

However, there will be a fee for the new highway which is about 6.5 USD/turn/car and that is the reason why the price for transportation through this new route is a little bit higher than the old one.

Activities you can take part in during within a Cruise program is: Movie Night, Board Games, visiting Floating village, go fishing, cooking class, kayaking or swimming, biking, climbing… It depends on each cruise and the length of Cruise program as 02 days or 03 days. Please see more details in cruise itineraries.
Cruise itinerary and schedule are subject to change upon weather and operations conditions.
Halong Bay is a very suitable place for honeymoon, wedding anniversary or birthday vacation. Depend on your budget, you can join a sharing cruise or take a private cruise. But all our cruise partners have activities to celebrate for your special occasions such as decorating your bed with rose petals in a heart shape, giving chocolate or birthday cake...

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book Nov' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.