Phoenix Cruise on Halong Bay
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Phoenix Cruise Halong Bay

Tuan Chau Tourist Wharf, Halong City, Vietnam
9.0 Excellent Based on 47 reviews

Phoenix Cruise – A great journey to fairy tale land!

Inspired by the image of phoenix’s gorgeous wings spread across the ocean, Phoenix cruise was built to bring its guests the most amazing memories on Halong Bay. All 14 cabins were designed with wooden material under meticulous attention to provide the warmest and most comfortable feeling to travellers. The Halong Phoenix restaurant is designed to serve up to 40 customers with traditional Vietnamese cuisine using fresh seafood. You can admire the stunning view of Halong Bay through the restaurant’s large windows while enjoying your perfect meal.

Launched in: 2013
Number of cabin: 14
Cruise Type: Wooden Boat

Why choose Phoenix Cruise?

Has triple room for 3 passengers

Budget cruise with full activities and full meal on-board

Wooden boat, all cabins have view to the bay

Cabin & Rates

Select your departure

Deluxe Cabin

14.2 m2
  • Free cancellation
  • All board - meals included
enter your departure date

Triple Deluxe

20.0 m2
  • Free cancellation
  • All board - meals included
enter your departure date

Price Includes

  • Professional English speaking guide
  • All entrance fees
  • Bamboo boat trip
  • Spring rolls making demonstration on boat
  • Drinking water in cabin (2 bottles)
  • Meals as indicated

Cancellation by Customer

  • More than 15 days prior to check-in: FREE of charge
  • From 15 to 3 days prior to check-in: 50% of total rates
  • Less than 72 hours prior to check-in: 100% of total rates
  • No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

  • Children under 4 years old will be free of charge (maximum of one)
  • Children between 4 and 9 years old:
  • Sharing bed with adult will be charged 50% adult price
  • Sharing cabin with adult will be charged 70% adult price
  • Children over 9 years old pay adult price
  • Two children under 9 years old sharing a cabin will be charged 75% full cabin rate

Cruise Itineraries

Day 1: Hanoi - Halong - Halong Bay - Luon Cave - Titop island
Day 2: Sung Sot Cave - Halong - Hanoi

Important Notes:

  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Services & Facilities


  • 24-hour Security
  • Boutique Library
  • Conference & meeting facilities
  • Doctor on call
  • Newspapers and magazines
  • Reception
  • Rowing boat
  • Safety box at reception
  • Theme Cruise
  • Baby cot
  • Bar
  • Beauty Services and Massage
  • Cabin Service (Snack Meals)
  • Laundry service
  • Library
  • Restaurant
  • Turndown service

Departure Info

  • Shuttle Bus: Daily departure at 8:00-8:30 am from Hanoi Old Quarter
  • Check-in: 12.00 PM
  • Check-out: 11:00 AM
  • Guide: English Speaking Guide

Activities on Board

  • Cooking classes
  • Fishing
  • Kayaking
  • Swimming

Activities on Request

  • Birthday / Wedding anniversary/ Honeymoon
  • Traditional or modern live music
  • Wedding ceremony

Customer Reviews



Based on 47 reviews

Traveler rating
  • Cruise quality
  • Food/Drink
  • Cabin quality
  • Staff quality
  • Activity

Ms.Diksha Moye


22 February, 2018

"Overall it was a lovely experience."

The cruise was well organised. Our guide was very informative and engaging and had good knowledge about the area. The service on-board was excellent especially the food. It was amazing. Cabins were clean. Life jackets provided were all in good condition and safety was always taken care off. We had lots… More


Ms.Maria Yesica Puspita Sari

Kab. Blitar - Wlingi, Indonesia

28 November, 2017

"Halong Bay Tour"

Thank you BestPrice Travel especially Ms. Cindy Pham for make us enjoy our trip to Halong Bay. Your service is excellent. Fast response and everything is on time. Nice tour guide. We have great experience in Halong Bay. Thank you so much from Happy Group Indonesia.

Source: TripAdvisor


Mr.Terence G Rosario

United States

17 November, 2017

Short and sweet, the food was fine,

Upon arriving on our boat I could tell it was old. None of the crew members since being picked up had any real identification that they worked for Phoenix Cruiser,all wore a variety of plane shirts. This being said there was no identifications as to a dining crew, caption, tour guide etc. We were told… More


Mr.Mark Mahoney

Rouyn-Noranda, Canada

8 May, 2017

Transportation was great! They even drove us back to the train station instead of the airport. The Phoenix cruise personnel were all wonderful and meals were impressive.


Ms.Aprilia Nabila


27 April, 2017

Overall the Phoenix Cruise was very satisfying. The food being the best part of the tour. Probably best food we had in Vietnam.

The rooms were quite small and had a funny smell to it. We didnt bother bringing it up to the crew because we were only staying there for 1 night but other than that everything was perfect.


Ms.Melissa Jimenez

Phu Quoc, Vietnam

4 February, 2017

great view , good service and lovely food for vegetarians

change of bouts for the second day


Ms.Theresa Hein

Berlin, Germany

26 January, 2017

Good food, motivated and friendly guide

We had too much waiting time in the cold after the cruise on the peer waiting for the bus to pick us up and bring us back to Hanoi (about one hour). Activities a bit further from the tourist hot spots would be nice.


Mr.Rasmus Stubager

Odense , Denmark

16 January, 2017

I think that it was very clear, that Halong Bay is a very big moneymachine. On the second day, we were on a dayboat for 7-8 hours. It was possibly to kayak. And we thought it was an option, so if you would not kayak the boat would sail you around. But NO! We just sat there for hours while the others were in kayaks...


Ms.Bettina O'Neill

Brisbane, Australia

5 January, 2017

Excellent in every way. We will certainly recommend you to our friends.


Mr.Christofer Kernén

Lund, Sweden

9 December, 2016

Overall an awesome experience! We all were very satisfied and happy with all parts of the cruise and tour.

The only thing we could think of for improvement is: Allowing for longer kayaking with some more freedom to explore (of course to a higher price if necessary)

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Normally, the distance from Hanoi to Halong Bay is about 170 km. Shuttle Bus takes you around 3.5 hours, included haft-hour for break time from Hanoi to Halong Bay. If you go by private car, it takes around 3 hours.

On the other hand, there is another route which only takes you about 2.5 hours for travelling to Halong Bay. You can hire a car or buy a ticket of a VIP bus to travel from Hanoi city centre to Halong Bay through the new Hanoi - Hai Phong highway, which shortens the distance between Hanoi - Halong to about more than 150km.

However, there will be a fee for the new highway which is about 6.5 USD/turn/car and that is the reason why the price for transportation through this new route is a little bit higher than the old one.

Activities you can take part in during within a Cruise program is: Movie Night, Board Games, visiting Floating village, go fishing, cooking class, kayaking or swimming, biking, climbing… It depends on each cruise and the length of Cruise program as 02 days or 03 days. Please see more details in cruise itineraries.
Cruise itinerary and schedule are subject to change upon weather and operations conditions.
Halong Bay is a very suitable place for honeymoon, wedding anniversary or birthday vacation. Depend on your budget, you can join a sharing cruise or take a private cruise. But all our cruise partners have activities to celebrate for your special occasions such as decorating your bed with rose petals in a heart shape, giving chocolate or birthday cake...

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book Nov' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.