Pandaw Halong Cruise
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Pandaw Halong Cruise Halong Bay

Meeting point: Sogitel Plaza Hanoi - 1 Thanh Nien Road, Hanoi, Vietnam
8.3 Very good Based on 2 reviews

Cruise Overview

Launched in: 2015
Number of cabin: 16
Cruise Type: Metal Boat
Destination: Halong Bay - Hanoi - Hoa Binh
Operated by: Pandaw Cruises

Pandaw Halong - Discover the best of Northern Vietnam

The sixteen cabin Pandaw is specially designed with a shallow draft to get further up river and a low air draft to get under the bridges, this ship can go where others couldn't. With all the style and elegance of an original 1920s river steamer, the Pandaw features teak decks and brass adornments, creating a wonderfully colonial atmosphere. All cabins feature air conditioning and en suite bathrooms, as well as private balconies for optimal views along the river. Double or twin cabins are available, each offering ample living space. While the cabins offer a peaceful retreat, guests spend much of their time in the communal areas, with the partially-shaded sun deck providing a relaxing spot.

Cabin & Rates

Select your departure

Main Deck

15.6 m2
Twin beds (85 x 200 cm)
  • Free cancellation
  • All board - meals included
enter your departure date

Upper Deck

15.6 m2
Twin beds (85 x 200 cm)
  • Free cancellation
  • All board - meals included
enter your departure date

Price Includes

  • Entrance fees
  • Guide services (English language)
  • Gratuities to crew
  • Main meals
  • Locally made soft and alcoholic beverages
  • Jugged coffee and selection of teas and tisanes
  • Mineral water
  • Transfers between ports of embarkation and Hanoi International Airport at the start and end of the voyage.

Cancellation by Customer

  • Cancellation before 120 days prior to the start of the cruise:30 % of the total rate
  • Between 120 and 61 days prior to the start of the cruise: 50 % of the total rate
  • Between 60 and 30 days prior to the start of the cruise: 70 % of the total rate
  • Less than 30 days prior to the start of the cruise: 90 % of the total rate
  • 15 days or less: 100% of the cruise price

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

  • Free of charge for children below 5 years old, in parents' room and using existing bedding.
  • Baby cots are available.
  • Children above 5 ears must occupy a separate bed and pay full rate (Single or double occupancy).

Cruise Itineraries

Day 1: Hanoi - Halong
Day 2: Halong Bay
Day 3: Halong Bay
Day 4: Kinh Thay River
Day 5: Bat Trang village
Day 6: Hanoi
Day 7: The lower Red River
Day 8: Lo River
Day 9: Da River
Day 10: Hoa Binh
Day 11: Hoa Binh

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Services & Facilities

Services

  • 24-hour Security
  • Doctor on call
  • Observatory
  • Reception
  • Rowing boat
  • Safety box at reception
  • Tender for sightseeing
  • Baby cot
  • Bar
  • Cabin Service (Snack Meals)
  • Fresh flower
  • Laundry service
  • Library
  • Restaurant

Departure Info

  • Shuttle Bus: Departs from Sofitel Plaza Hanoi
  • Check-in: N/A
  • Check-out: N/A
  • Guide: English Speaking Guide

Activities on Board

  • Cycling
  • Kayaking
  • Spa & Massage
  • Swimming

Activities on Request

  • Birthday / Wedding anniversary/ Honeymoon
  • Wedding ceremony

Customer Reviews

Good

7

Based on 1 reviews

Traveler rating
  • Cruise quality
    8
  • Food/Drink
    8
  • Cabin quality
    8
  • Staff quality
    8
  • Activity
    3
Traveler type
  • Mature couples 1
  • Solo travellers 0
  • Family with children 0
  • Groups of friends 0
  • Young couples 0
7.0

Mr.Ian Miller

Barcelona, Spain

14 January, 2017

The ship, the staff and the food were all good. Halong Bay was excellent

The itinerary the visits and scenery were very disappointing.We were expecting to see rural Vietnam and we only saw industrial sites.( except Halong Bay)

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FAQs

The distance from Hanoi to Halong Bay is about 170 km. Shuttle Bus takes you around 3.5 hours, included haft-hour for break time from Hanoi to Halong Bay. If you go by private car, it takes around 3 hours.
Activities you can take part in during within a Cruise program is: Movie Night, Board Games, visiting Floating village, go fishing, cooking class, kayaking or swimming, biking, climbing… It depends on each cruise and the length of Cruise program as 02 days or 03 days. Please see more details in cruise itineraries.
Cruise itinerary and schedule are subject to change upon weather and operations conditions.
Halong Bay is a very suitable place for honeymoon, wedding anniversary or birthday vacation. Depend on your budget, you can join a sharing cruise or take a private cruise. But all our cruise partners have activities to celebrate for your special occasions such as decorating your bed with rose petals in a heart shape, giving chocolate or birthday cake...

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book Nov' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.