Pandaw Halong Cruise Halong Bay

Meeting point: Sogitel Plaza Hanoi - 1 Thanh Nien Road, Hanoi, Vietnam
Free Vietnam Visa. Save $12/pax

Pandaw Halong - Discover the best of Northern Vietnam

The sixteen cabin Pandaw is specially designed with a shallow draft to get further up river and a low air draft to get under the bridges, this ship can go where others couldn't. With all the style and elegance of an original 1920s river steamer, the Pandaw features teak decks and brass adornments, creating a wonderfully colonial atmosphere. All cabins feature air conditioning and en suite bathrooms, as well as private balconies for optimal views along the river. Double or twin cabins are available, each offering ample living space. While the cabins offer a peaceful retreat, guests spend much of their time in the communal areas, with the partially-shaded sun deck providing a relaxing spot.

  • Best price guarantee
  • Money back guarantee
  • No Credit Card fees

Cruise Overview

Launched in: 2015
Numer of Cabins: 16
Cruise Type: Metal Boat
Operated by: Pandaw Cruises

Cabin & Rates

Select your departure

Main Deck

15.6 m2
Twin beds (85 x 200 cm)
enter your departure date

Upper Deck

15.6 m2
Twin beds (85 x 200 cm)
enter your departure date

Price Includes

  • Entrance fees
  • Guide services (English language)
  • Gratuities to crew
  • Main meals
  • Locally made soft and alcoholic beverages
  • Jugged coffee and selection of teas and tisanes
  • Mineral water
  • Transfers between ports of embarkation and Hanoi International Airport at the start and end of the voyage.

Price Excludes

  • International flights
  • Port dues
  • Laundry
  • All visa costs
  • Fuel surcharges (see terms and conditions)
  • Imported beverages such as wines
  • Premium spirits and liqueurs
  • Fancy soft drinks like Perrier
  • Espressos and cappuccinos at bar.

Cancellation by Customer

  • Cancellation before 120 days prior to the start of the cruise:30 % of the total rate
  • Between 120 and 61 days prior to the start of the cruise: 50 % of the total rate
  • Between 60 and 30 days prior to the start of the cruise: 70 % of the total rate
  • Less than 30 days prior to the start of the cruise: 90 % of the total rate
  • 15 days or less: 100% of the cruise price

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

  • Free of charge for children below 5 years old, in parents' room and using existing bedding.
  • Baby cots are available.
  • Children above 5 ears must occupy a separate bed and pay full rate (Single or double occupancy).

Full Itinerary

1. Halong Bay - Hoa Binh 2. Hoa Binh - Halong Bay
Day 1 Day 1: Hanoi - Halong
Transfer from airport or meeting point in Hanoi to Halong to embark on the cruise with a stop for lunch en-route. Cast off in the late afternoon for an evening sailing to drop anchor in a sheltered bay amidst the amazing island scenery.

Pickup from airport:

We pick you up at Noi Bai International Airport – Seat in coach. Last departure is no later than 12:00. Please look for a Pandaw sign with your name on in the arrival hall. Arrival in Halong at around 16:00.

Pickup from Hanoi:

For passenger already in Hanoi the night before, please meet at: Pan Pacific Hotel Hanoi - 1 Thanh Nien Road, Ba Dinh District. Registration at hotel lobby 10:00. Coach departs from the hotel at 11:00. Arrival in Halong at around 16:00.

Start from Halong:

For passengers already in Ha Long Bay on the night before, please come to Tuan Chau International Jetty at 16:00 for check in.

Meals: Dinner
Accommodation: Pandaw Halong Cruise
Note this is a new river expedition and itineraries and schedules very much subject to change due to uncertain local conditions.
Day 2 Day 2: Halong Bay
Day 3 Day 3: Halong Bay
Day 4 Day 4: Thai Binh River
Day 5 Day 5: Day River
Day 6 Day 6: Ninh Binh
Day 7 Day 7: The lower Red River
Day 8 Day 8: Hanoi
Day 9 Day 9: Hanoi
Day 10 Day 10: The Upper Red River
Day 11 Day 11: Viet Tri - Hanoi

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Services

  • 24-hour Security
  • Doctor on call
  • Observatory
  • Reception
  • Rowing boat
  • Safety box at reception
  • Tender for sightseeing
  • Baby cot
  • Bar
  • Cabin Service (Snack Meals)
  • Fresh flower
  • Laundry service
  • Library
  • Restaurant

Departure Info

  • Shuttle Bus: Departs from Sofitel Plaza Hanoi
  • Check-in: N/A
  • Check-out: N/A
  • Guide: English Speaking Guide

Activities on Board

  • Cycling
  • Kayaking
  • Spa & Massage
  • Swimming

Activities on Request

  • Birthday / Wedding anniversary/ Honeymoon
  • Wedding ceremony

2 reviews are submitted by our customers after using service: Pandaw Halong Cruise

Good

7

Based on 1 reviews

Traveler rating
  • Cruise quality
    8
  • Food/Drink
    8
  • Cabin quality
    8
  • Staff quality
    8
  • Activity
    3
Score breakdown
  • Excellent 0
  • Very good 0
  • Good 1
  • Average 0
  • Poor 0
  • Terrible 0
Traveler type
  • Mature couples 1
  • Solo travellers 0
  • Family with children 0
  • Groups of friends 0
  • Young couples 0
7.0

Mr.Ian Miller

Barcelona, Spain

14 January, 2017

The ship, the staff and the food were all good. Halong Bay was excellent

The itinerary the visits and scenery were very disappointing.We were expecting to see rural Vietnam and we only saw industrial sites.( except Halong Bay)

Display 1 - 1 of 1

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FAQs

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book It' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Come & Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we're able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.

On our website, you can flexible search tours of a Halong Bay Cruise or Mekong River Cruise by multiple search criteria.

Please enter search criteria as below:

- Destinations: enter name of Cruise Ship,

ex: Indochina Sails, Paradise Luxury Cruise...

The auto suggestion function will help you to find a Cruise Ship.

- Departure Date: select your departure date (Important information to check availability and price)

- Travel Styles: leave EMPTY.

- Duration: select ALL

- Tour Type: leave EMPTY.

Then click to "Search Tours" button.

 

Example: search all tour of Paradise Luxury Cruise:

- Destinations: select Paradise Luxury Cruise in drop-down list

- Departure Date: select your departure

- Travel Styles: leave EMPTY.

- Duration: select ALL

- Tour Type: leave EMPTY.

Click button "Search Tours"

Our Halong Bay tours are classified to 3 budget types: Luxury (high budget), Mid-range (medium budget), Cheap (low budget). You should enter search form as below:

- Destinations: enter Halong Bay.

- Departure Date: select your departure date (important information to check availability and price)

- Travel Styles: select Halong Cruises

- Duration: select the length of the tour

- Tour Type: based on your budget, please select Luxury, Mid-range or Cheap.

Then click to "Search Tours" button.

When your group adds members, the price for per person will be reduced correspondingly. Furthermore, when you book more services, we will offer extra discount for additional services. To save your budget, you should travel with other people and book as more services together as possible.
Activities you can take part in during within a Cruise program is: Movie Night, Board Games, visiting Floating village, go fishing, cooking class, kayaking or swimming, biking, climbing… It depends on each cruise and the length of Cruise program as 02 days or 03 days. Please see more details in cruise itineraries.
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