The Paloma Cruise Halong Bay
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Paloma Cruise Halong Bay

 Vinashin harbor,  Halong, Vietnam

Cruise Overview

Launched in: 2009
Number of cabin: 18
Cruise Type: Wooden boat
Destination: Halong Bay - Bai Tu Long Bay - Thien Canh Son cave
Operated by: Paloma Cruises

Paloma cruise - New day, New experience

Paloma Cruise possesses 18 luxury cabins, which were creatively renovated to provide the best comfort to travellers. Each cabin is equipped with full standard amenities and large windows that provide the best view of the bay during the stay. Focus on a unique cruising route, the Paloma Cruise passes by most highlight spots and always offers enough time to explore every destination in all of its itineraries. Go on a trip with her, the client will enjoy every moment of the journey. Paloma Cruise commits to bring unforgettable memories and experiences during each of your visits

Highlights

  • Classic wooden junk with 04 decks

  • The cabins have a large window for a grand view

  • Cruising through Bai Tu Long Bay - Untouched path!

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Cabin & Rates

Select your departure

Deluxe Ocean View

14.0 m2
Double/Twin
  • Free cancellation
  • All board - meals included
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Premium Ocean View

16.0 m2
Double/Twin
  • Free cancellation
  • All board - meals included
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Paloma Suite

23.0 m2
Double
  • Free cancellation
  • All board - meals included
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Family Executive Suite

27.0 m2
Double + Single
Private Balcony
  • Free cancellation
  • All board - meals included
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Price Includes

  • English Speaking Guide on boat.
  • Entrance and Sightseeing fees.
  • Luxury Paloma Cruise in Halong Bay
  • All meal on board (2 lunches, 1 dinners, 1 breakfast).
  • Cooking demonstration.
  • 1 Sunset party
  • Bamboo boat trip rowed by local people
  • Welcome drink, cold handkerchief
  • 2 bottles of mineral water in cabin
  • Daily fresh fruit
  • Service charge, Insurance on board

Cancellation by Customer

  • More than 15 days prior to check-in: FREE of charge
  • From 15 to 3 days prior to check-in: 50% of total rates
  • Less than 72 hours prior to check-in: 100% of total rates
  • No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

  • Child under 4 years sharing fully paid cabin with parents: No additional charge, limited to one child per cabin.
  • Child from 4 - 11 year old sharing fully paid cabin with parents: Charge 75%, limited to one child per cabin
  • Child from 12 years old charged as an a adult

Cruise Itineraries

Day 1: Hanoi - Bai Tu Long Bay - Thien Canh Son Cave
Day 2: Vung Vieng Village - Halong - Hanoi

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Services & Facilities

Services

  • 24-hour Security
  • Conference & meeting facilities
  • Doctor on call
  • Newspapers and magazines
  • Reception
  • Rowing boat
  • Safety box at reception
  • Tender for sightseeing
  • Bar
  • Beauty Services and Massage
  • Cabin Service (Snack Meals)
  • Fresh flower
  • IDD at the reception
  • Library
  • Restaurant

Departure Info

  • Shuttle Bus: Daily departure at 8:00-8:30 am from Hanoi
  • Check-in: 12.00 AM
  • Check-out: 11.00 AM
  • Guide: English Speaking Guide

Activities on Board

  • Cooking classes
  • Fishing
  • Kayaking
  • Movie nights
  • Spa & Massage
  • Swimming
  • Tai Chi
  • Wooden games

Activities on Request

  • Birthday / Wedding anniversary/ Honeymoon
  • Corporate Party
  • Steam/Sauna

Customer Reviews

Excellent

9.1

Based on 182 reviews

Traveler rating
  • Cruise quality
    9.1
  • Food/Drink
    9.2
  • Cabin quality
    8.9
  • Staff quality
    9.3
  • Activity
    8.8
10.0

Ms.Meghann O'Kane

Ballymena, United Kingdom

23 February, 2018

"Paloma Cruise Halong Bay"

Cindy from Best Price Travel was very helpful arranging the cruise for us!
The cruise itself was Amazing!! Our room was as good as any hotel, the staff on board Paloma were so friendly and attentive to all guests! The food was amazing and so much of it, the activities were fun and interesting and the transport from Hanoi and back was great! Thanks!
Source: Tripadvisor

10.0

Ms.CHIA WOAN ZHAO

klang, Malaysia

2 January, 2018

"Excellent!"

I have been a wonderful trip to Halong Bay

10.0

Mr.Corin Kwasnik

United States

29 December, 2017

"Well organized "

Very well organized cruise with great food and great activities. Mario helped me organize the trip and was awesome at helping me get on a cruise last minute. He was very fast at responding to my messages via WhatsApp. I would definitwly recommend booking through Mario and going on a paloma cruise to anyone.

9.2

Ms.Grace Heavenly

Jakarta, Indonesia

20 December, 2017

"Lovely Cruise!"

Every single thing that Paloma has arranged are so lovely.
But, no wifi connection. And the bathroom’s door cannot completely be closed, so people in bedroom may take a peek.

9.6

Mr.Stuart Peel

Kettering, United Kingdom

16 December, 2017

"Exceeded our expectations "

so pleased we chose a 3 day cruise so we could relax more and really enjoy the breathtaking scenery. Really enjoyed our time aboard Paloma and everything exceeded our expectations.
One concern was when we undertook kayaking, the guide just shot off in his and never looked back to check the guests were… More

9.9

Ms.Rhonda Newman

Perth, Australia

15 December, 2017

loved the food and the cooking demonstrations, air conditioning unit stopped working however we were promptly upgraded to another cabin
Staff so very friendly and helpful. Justin our tour guide was great and Henry on the day boat was also
Never a dull moment with great planned activities. My only issue… More

10.0

Ms.Kim Barker

Lower Hutt, New Zealand

7 December, 2017

staff on board were exceptional and attentive

10.0

Ms.Sandra Bargeryk

Douglas, Isle of Man , United Kingdom

20 November, 2017

Just to let you know the cruise was very good. I had a great time and enjoyed everything.

8.4

Ms.Sai Nirthya Satyadeva

London, United Kingdom

29 August, 2017

Fantastic staff

Drinks could be cheaper

8.4

Mr.Martyn

Brisbane, Australia

1 August, 2017

Food quality and abundance, helpful staff, and clean, comfortable cabin and facilities

No wi-fi available, contrary to advertisement, noisy air conditioning. Water, tea and coffee should be provided as part of the price, not an extra charge

Display 1 - 10 of 182

FAQs

Normally, the distance from Hanoi to Halong Bay is about 170 km. Shuttle Bus takes you around 3.5 hours, included haft-hour for break time from Hanoi to Halong Bay. If you go by private car, it takes around 3 hours.

On the other hand, there is another route which only takes you about 2.5 hours for travelling to Halong Bay. You can hire a car or buy a ticket of a VIP bus to travel from Hanoi city centre to Halong Bay through the new Hanoi - Hai Phong highway, which shortens the distance between Hanoi - Halong to about more than 150km.

However, there will be a fee for the new highway which is about 6.5 USD/turn/car and that is the reason why the price for transportation through this new route is a little bit higher than the old one.

Activities you can take part in during within a Cruise program is: Movie Night, Board Games, visiting Floating village, go fishing, cooking class, kayaking or swimming, biking, climbing… It depends on each cruise and the length of Cruise program as 02 days or 03 days. Please see more details in cruise itineraries.
Cruise itinerary and schedule are subject to change upon weather and operations conditions.
Halong Bay is a very suitable place for honeymoon, wedding anniversary or birthday vacation. Depend on your budget, you can join a sharing cruise or take a private cruise. But all our cruise partners have activities to celebrate for your special occasions such as decorating your bed with rose petals in a heart shape, giving chocolate or birthday cake...

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book Nov' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.