Emeraude Cruise Halong Bay Overview

Emeraude Cruise Halong Bay

Tuan Chau Tourist Wharf, Halong City, Vietnam
8.6 Very good Based on 6 reviews

Cruise Overview

Launched in: 2003
Numer of Cabins: 37
Cruise Type: Metal Boat
Operated by: Emeraude Cruises

Emeraude Cruise - The pride of Halong Bay!

The Emeraude is a replica of an Indochina paddle steamer dating back to 1906. The wonderful history of Emeraude is also worth reading in full. Emeraude Cruise features 37 luxury cabins meticulously designed to evoke the nostalgic charm of colonial Indochina while equipped with high quality amenities in order to give you the five-star experience. The cruise is carefully designed in details, the wood floors, oriental rugs, Tiffany lamps, colonial style brass fans, brass fittings all speak to the ship’s heyday and the windows provide nonstop scenery. Emeraude Cruise also offers plenty of interesting activities to explore the hidden charm of Halong Bay such as trekking, swimming and kayaking and specially exploring karst cave.

Cabin & Rates

Select your departure

Superior Cabin

15.0 m2
Double/Twin
enter your departure date

Deluxe Cabin

15.0 m2
Double/Twin
enter your departure date

Suite Cabin

19.5 m2
Double
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Price Includes

  • Welcome cocktail
  • Entrance fee to Halong Bay.
  • Insurance onboard
  • Luxury air-conditioned en-suite cabin
  • Tax and service charges
  • Vietnamese buffet lunch and dinner
  • European breakfast buffet

Price Excludes

  • Transfer Hanoi - Halong - Hanoi (Shuttle bus pick up and drop off at Emeraude's sales office at 46 Le Thai To) (book in next step)
  • Spa services
  • Beverages and items excluded in rates inclusion

Cancellation by Customer

  • More than 15 days prior to check-in: 10% of total rates
  • From 14 to 2 days prior to check-in: 50% of total rates
  • Less than 48 hours prior to check-in: 100% of total rates
  • No-Show: 100% of total rates

Cancellation due to bad weather

If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

  • Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund.
  • During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
  • The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.
  • The final cost will be confirmed by your consultant via email. In all cases, please contact us directly for any urgent help. We are here to support you with all of our best!

Children Policy

  • US$ 65.00 net/child from 6 to 11 years old sharing a twin or double cabin with two adults on mattress, limiting to one child per booking only.
  • Free of charge for child below the age of 6 years old travelling with parents limiting to one child per booking only. Party A can not guarantee the availability of a cot.
  • Child from the age of 12 must solely occupy a cabin and pay full cabin rate.

Cruise Itineraries

Day 1: Hanoi - Ha Long Bay - Emeraude Cruise
Day 2: Halong Bay - Bai Tu Long Bay - Hanoi

Important Notes:

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • In case of unpredictable bad conditions of weather in Halong Bay, please kindly understand that the cancellation will be made ONLY by the Management Board of Halong Bay and normally the announcement will be informed in short notice.

Services & Facilities

Services

  • 24-hour Security
  • Boutique Library
  • Conference & meeting facilities
  • Doctor on call
  • Newspapers and magazines
  • Reception
  • Rowing boat
  • Safety box at reception
  • Tender for sightseeing
  • Theme Cruise
  • Baby cot
  • Bar
  • Beauty Services and Massage
  • Cabin Service (Snack Meals)
  • Fresh flower
  • IDD at the reception
  • Library
  • Restaurant

Departure Info

  • Shuttle Bus: Daily departure from Hanoi at: 8:15 AM at; 46 ly Thai To Street
  • Check-in: Depart from Hanoi: 8:30 AM Check in on board: 12:00 PM
  • Check-out: Check out the board: 10:00 AM Return Hanoi: 15:30 PM
  • Guide: English Speaking Guide on Board

Activities on Board

  • BBQ Dinner
  • Cooking classes
  • Cycling
  • Fishing
  • Kayaking
  • Spa & Massage
  • Swimming
  • Tai Chi

Activities on Request

  • Birthday / Wedding anniversary/ Honeymoon
  • Steam/Sauna
  • Wedding ceremony

Customer Reviews

Very good

8.6

Based on 6 reviews

Traveler rating
  • Cruise quality
    8.5
  • Food/Drink
    8.8
  • Cabin quality
    8.3
  • Staff quality
    9.2
  • Activity
    8
Traveler type
8.8

Mr.SATOSHI UMEO

tokyo, Japan 15 May, 2017

It was really good experience .

8.4

Ms.Anne Price

Yarraville, Australia 12 October, 2016

The two activities were good along with the local guide Jack. Our time on the Emmeraude was very good as indicated by the scores above.

We were informed we would not be going to Cat Ba but not that we would be moved to a smaller boat prior to departure.

8.0

Mr. Matthew Auw

Singapore 24 October, 2012

The Cruise ship was very smooth-sailing and did not cause us any seasickness. The engines were relatively quiet and we could sleep well even though our cabin was near the rear of the ship. Since it was a big ship, it also helped us to feel safe.
Buffet portions were adequate and we got to try most of… More

The Cruise ship is beginning to age. Water leaked in through some of the restaurant windows during heavy rains.
Some foods in the buffets appear overcooked, such as the sauteed vegetables and fried spring rolls. Sad that drinks/water are not complimentary at lunch and dinner.
Cabin might be in need of… More

7.4

Mr. Elmer Encarnacion

Quezon City, Philippines 1 October, 2012

No wifi on board
Minimal activities on board

10.0

Ms. Suzanne King

Sydney , Australia 29 May, 2012

Both Cruise, Staff, Cabin are good in general

Cruise was very short not even 24 hours
Activities should be free

8.8

Mr. René Ducry

Matran, Switzerland 11 November, 2011

We got very nice trip, good organisation and transfer, beautifull place.

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Why Us

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  • Because quality does not mean expensive! We select the best partners for your best experience!

FAQs

The booking process is represented through 5 steps below:

Step 1: Check Rates

Fill in the numbers of adults, children and infants of your group, enter your departure date and click 'Check Rates' button, you will see the accommodation prices.

Once you selected an accommodation, click 'Book It' button to continue.

Tips: To get more special discounts, please take a look at 'Trip saving for booking together' section where you can check rates and get a discount for booking 02 services at the same time. The discount amount ranges from US$3 to US$60 per room per night (hotel) or per pax (tour).

Step 2: Book Extra Services

This step meets your needs in booking optional services like transfer, visa, kayaking or other interesting activities related to your current booking.

Tips: Don't forget to book hotels, tours together in this step! It's a smart way to get more savings.

Step 3: Submit Booking

Here you can review, add or remove your booking items, complete and submit your booking form.

After your booking is submitted, the system navigates to a 'Thank you page and send you an automatic email listing all the services you requested.

Our travel consultant will get in contact with you within 01 working day to inform about the service availability & payment.

Step 4: Confirm Availability & Deposit

1. Check availability :

After receiving your booking request, our consultant will check the availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, otherwise we will give you some alternative suggestions.

Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.

2. Deposit:

After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking as following:

If all of the services are reserved successfully, we will send you a Confirmation Email including the deposit invoice and other useful information

If the services are fully booked and are not available, we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.

Notice: Your booking will NOT be confirmed until we send you the Confirmation email. The remaining balance can be paid later - before departure date. For some urgent bookings or special types of promotion, 100% of the total cost will be required.

Step 5: Final Payment

The full payment must be made before your departure date. The exact deadline will be confirmed by our travel consultant depending on each service you booked.

The remaining balance can be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we are able to setup a direct meeting to collect the final payment.

Notice: Payment by cash on arrival is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). All currencies are exchanged by local rate.

On our website, you can flexible search tours of a Halong Bay Cruise or Mekong River Cruise by multiple search criteria.

Please enter search criteria as below:

- Destinations: enter name of Cruise,

ex: Glory Legend Cruise, Jayavarman Cruise...

The auto suggestion function will help you to find a Cruise Boat.

- Departure Date: select your departure date (Important information to check availability and price)

- Duration: leave EMPTY.

- Tour Type: leave EMPTY.

Then click to "Search Now" button.

 

Our Halong Bay tours are classified to 3 budget types: Luxury (high budget), Mid-range (medium budget), Cheap (low budget). You should enter search form as below:

- Destinations: enter Halong Bay.

- Departure Date: select your departure date (important information to check availability and price)

- Travel Styles: select Halong Cruises

- Duration: select the length of the tour

- Tour Type: based on your budget, please select Luxury, Mid-range or Cheap.

Then click to "Search Tours" button.

When your group adds members, the price for per person will be reduced correspondingly. Furthermore, when you book more services, we will offer extra discount for additional services. To save your budget, you should travel with other people and book as more services together as possible.
Activities you can take part in during within a Cruise program is: Movie Night, Board Games, visiting Floating village, go fishing, cooking class, kayaking or swimming, biking, climbing… It depends on each cruise and the length of Cruise program as 02 days or 03 days. Please see more details in cruise itineraries.