Once you select an accommodation, click 'Book It' button to continue.
Tips: to get more special discount, please see 'Trip saving for booking together' section where you can check rates and get discount of booking 2 services at the same time. The discount amount varies from $3 to $60 per room.night (hotel) or per pax (tour).
Tips: don't forget to book hotels, tours together in this step! It's a smart way to get more savings.
After your booking is submited, the system navigates to a 'thank you' page and send to you an automatic email indicating all services you requested.
Our travel consultant will get contact with you within 1 working day to inform the service availabilty & payment.
After receiving your booking request, our consultant will check availability of the services. If the services are available, our consultant will send you a payment link for the deposit by email, else we will give you some alternative suggestions.
Notice: our email may go to your spam mailbox, please check your spam mailbox if you don't receive our response in one working day.
After receiving the payment link in the email sent from our consultant, please make the deposit as soon as possible to secure your booking. When we receive your deposit payment, our consultant will reserve the services for your booking:
If all of the services are reserved successfully, we will send you a confirmation email including the deposit invoice and other useful information
If the services are fully booked (maybe booked by someone else), we will inform you and suggest other options. In case you no longer want to book these services, we will refund all of the deposit amount.
Notice: your booking are NOT confirmed until we send you the confirmation email. The remaining balance will be paid later - before departure date. For some urgent booking, 100% of the total cost will be required.
The remaining balance will be paid by Cash (VND, USD, AUD, EUR) or by credit card. For the customers who're going to stay in Hanoi, we're able to setup a meeting to collect the final payment.
Tips: if you are going to stay in Hanoi and your remaining balance > 500 USD, you can pay by cash to avoid 3.5% bank fee by credit card.
Notice: Payment by cash is only applied for trips starting from Hanoi and the arrival date is before the payment deadline (confirmed by our travel consultant). VND, USD, AUD, EUR - exchanged by local rate.
|Cruise cabins||Cabin size||Bed size||Cabin Rates|
|Suite Balcony||20.0 m2||Double/Twin Bed||
|Executive Suite||26.0 m2||Large Bed|